Technical Support

Less stress, more streaming

Service Description and Pricing

Technical support and stream setup services for content creators

Tech issues are a streamer's worst nightmare, especially when they happen during a live broadcast. OBS crashes, bot disconnections, bad audio/video quality, hardware failure, network problem... These issues can disrupt your stream and even ruin your motivation.

As a former IT technician with 10 years of experience under my belt, I offer my IT support service to help you identify and resolve any technical problems you may encounter. I'll get you back on track in no time so you can leave your stress behind and focus on creating great content for your audience!

My specialties

Windows Issues
Network Issues
Streaming Software Bugs / Crashes
OBS Studio Crashes / Encoder Issues
Streaming Hardware / Equipment Issues
25€/hour excl. tax*

Minimum charge : 25€ payable in advvance. After one hour of work, the effective working time will be rounded to the nearest quarter of an hour.

The final price will be given after the intervention based on the actual time spent solving the problem.

The difference between the initial deposit and the final price will be due within three days after the end of the intervention.

*21% tax payable by individuals located in the EU and professionals registered in Spain.

All services are tax free for EU professionals in the intra-community register that provide me with a valid VAT number, as well as professionals and individuals outside the EU.

Setting up a stream can be overwhelming, especially if you're new to it. From configuring your streaming software to setting up your hardware, there are many steps involved.

I offer a complete setup and installation service to help you get your stream up and running smoothly. Whether you're starting from scratch or just want to optimize your existing setup, I'm here to assist you every step of the way.

What can I set up for you?

Creation & configuration of streaming channels
Physical setup installation *
Streaming software installation / configuration
Video & audio sources installation / configuration
Installation and configuration of mods, randomizers, plugins, emulators, and any other gaming-related software
Configuration of interactions between your chat and your stream
35€/hour excl. tax

*21% tax payable by individuals located in the EU and professionals registered in Spain.

All services are tax free for EU professionals in the intra-community register that provide me with a valid VAT number, as well as professionals and individuals outside the EU.

Note:I do not create or provide assets — this remains your responsibility. I can travel to your location, but travel expenses are the client's responsibility.

I helped these streamers out!

Here is what they say about it

All reviews displayed here come from my Google establishment page

Contact

The answer is one message away

Available to chat from Wednesday to Sunday from 15:00 to 20:00. For technical support emergencies, send a message on WhatsApp ! For all other inquiries, please schedule an appointment.

Wed-Sun: 15:00 - 20:00 CET

All services are available in French, English and Spanish.

FAQ

Answers to frequently asked questions about my technical support services

I have roughly 10 years of experience as a technical support specialist. I have been giving support for a wide range of technologies in multiple companies and have accumulated a lot of experience and knowledge over the years. Regarding streaming, I have been working with streaming technologies for over 5 years.